9:30 – 9:45
9:45 – 10:15
Wilfried Beeck, CEO – ePages
Vision 2021: Navigating the digital transformation of SMBs
Efe Acunaz, Head of Communications – ePages
10:15 – 10:30
10:30 – 12:00
ePages Now and ePages Instore Roadmaps
Kerstin Deharde & Fouad-Steffen Nabhan, Product Owners – ePages
Christian Korff, User Experience Manager – ePages
12:00 – 13:00
13:00 – 13:50
Jean-Marc Noël, CEO – Trusted Shops, Wilfried Beeck, CEO – ePages, and more to be announced
Fokus: Technology Partners
14:00 – 14:20
Mobile Self-Scanning in the ePages world
No more queues at the checkout and always happy customers – with the KOALA app, this is possible. We show how simple the onboarding can be thanks to the existing integration in ePages stores.
Christoph Schönfelder & David Scharfschwerdt, Founding Team – Koala
14:20 – 14:40
Your mobile at the heartbeat of payment
Mobile technologies are changing behaviour patterns and leaving a sustainable mark on daily processes. Which mobile payment methods do we support to respond to this?
How do we integrate existing mobile apps with the POS and how does the new, integrated payment terminal work on a standard Android device?
Christian Baumann, Head Digitalization Merchant Services – Worldline
14:40 – 15:00
Marketing and customer retention in harmony with GDPR and Cookie Directive
Cookie banners are a hassle for marketers and users alike. Even worse, US martech is outright illegal if the data can be attributed to natural persons. Hence Cookie-less EU tracking and up-to-date communication tools are needed that are GDPR-compliant, Cookie-independent, efficient and fun to use.
Olaf Brandt, CEO – etracker
15:00 – 15:20
Payments in instalments & at the point of sale – with Paypal
Let’s take a glance at the upcoming PayPal solutions on the ePages e-commerce platform: payments in instalments and our modern POS products from iZettle.
Till Egelhof, Partner Growth Manager – Paypal & Tanya Armbruester, Partnerships Manager DE – iZettle
15:30 – 15:50
Shore – the complete digital solution for every service provider & retailer
Shore combines all functions that make day-to-day business easier in one innovative product. From simple appointment booking, customer management, and tools for successful and efficient marketing to a fully integrated iPad POS solution.
Christoph Tontsch, Head of Partnerships – Shore
15:50 – 16:10
Creating successful partnerships through local relevance
Mollie’s goal is to be the most loved Payment Service Provider in Europe through local products, local support and local insights – for both our direct customers and our partner network. Why?
Jaap van Houtum, Partnership Manager – Mollie
16:10 – 16:30
Customer Messaging platform Smartsupp boosts e-businesses
Smartsupp, the most popular customer communication platform in CEE, aims to merge customer care with marketing technology to further help its 74000 e-commerce users. Combining FB Messenger and email integration with visitor analytics and chatbot automation, its goal is to boost their clients’ sales.
Daniel Višňák, Smartsupp Ambassador – Smartsupp
16:30 – 16:50
Multichannel sales with Billbee
Efficiently-managed sales channels and after-sales processes with Billbee
Sebastian Kroner, Partner Manager – Billbee
16:50 – 17:10
We love to ship with you
Sendcloud is the all-in-one software for processing and shipping your orders. Now you will probably think: What exactly does an online shipping tool mean? You have the ability to organize your entire shipping process with Sendcloud, from creating and printing your labels, sending track & trace notifications and sending returns.
Lena Dietrich, Partner Manager Reseller – Sendcloud
17:10 – 17:30
Google My Business and smart shopping campaigns – powered by ePages
Google will present the benefits of Google My Business and Smart Shopping Campaigns for epages merchants.
Felix Hentzen, Strategic Partnership Development – Google
Wilfried Beeck, CEO – ePages