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ePages named champion among 40 shop platforms
Which online shop solution scores highest in terms of customer satisfaction? This question was recently addressed in the study “Professional User Rating: Digital Solutions 2021”, in which 40 shop platforms were considered. ePages comes out on top, ranking first place.
techconsult, a Heise Group company, has recently conducted the study “Professional User Rating: Digital Solutions 2021”. As part of the study, 1500 users in the German-speaking market have been asked to evaluate digital solutions in over 60 categories, for example, range of features and ease-of-use. Among the 40 providers in the category of online shop solutions – including Shopify, Wix and Adobe Magento – ePages ranked #1.
What do users like most about ePages?
“I would recommend the solution to others”
When asked if they would recommend the solution to others, ePages was the only platform to receive 5 out of 5 stars from users.
ePages ranks first in solution and provider ratings
Both in the solution and the provider ratings, ePages has ranked first place and has been named as champion.
In the solution rating, ePages achieved good to very good ratings across the board in the surveyed criteria. Above all, users appreciate the simple administration, modern design and range of functions.
In the provider rating, ePages stood out from its peers in the categories of sales partner network, innovation and online presence. Users appreciate, for example, the on-site availability of sales partners and innovative ideas in product development.
About techconsult
For over 25 years, techconsult GmbH has been a trusted research and market analysis company in Germany. Part of the Heise Group, techconsult has a scientific background in the fields of technology marketing, market research, statistics and information and communications technology.” Every year, more than 25,000 interviews with decision-makers, users and providers in the information and communications technology user landscape form the foundation of the analyst work.
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