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We take the pulse of the SMB market
Our kick off event for 2022 will bring key stakeholders together to present and discuss the latest developments in SMB commerce. Our teams at ePages will present strategic goals as well as new features and integrations. ePages app & integration partners will introduce themselves and their apps to the providers of ePages software.
Our moderators
André Podeyn
Customer Engagement Manager
Since 2012, André has been in daily contact with merchants through live events, webinars, and the Facebook community.
Sarah Böhm
Content Manager
Having joined ePages in 2020, Sarah creates content for ePages and its resellers across several industries.
Christopher Riley
Key Account Manager
Since joining ePages in 2014, Chris manages reseller and integration partner relationships for the UK, Benelux and Nordics regions.
Agenda
9:30 – 9:50
Wilfried Beeck,
CEO
Opening
9:50 – 10:15
Efe Acunaz,
Head of Marketing
David vs. Goliath: Empowering SMBs to gain a competitive edge
In the last couple of years, the ecommerce scene has grown complex at a fast-pace. How can small businesses make sense of the changes and successfully tap into ecommerce? In this presentation, we will talk about current trends and opportunities in the SMB market and identify success factors by reviewing examples from ePages merchants.
10:15 – 10:30
Break
10:30 – 11:30
Kerstin Deharde, Product Owner
Malte Schimmer, Technology Partner Manager
Rieke Martin,
Core Product Manager
Heiko Ahnert, Product Owner
Christian Reith, Product Owner
ePages product management – Growing beyond with the ePages ecosystem
How does the ePages platform respond to the needs of the SMB market? What role does the ePages technology partner ecosystem play in adding value and making our users more successful? In this session, The ePages Product Management team will showcase new features and integrations and provide an overview of the focus areas for 2022.
11:30 – 12:00
Q&A
Any questions about the morning sessions? Now is your opportunity to ask them directly to the morning speakers.
12:00 – 13:00
Lunch break
Focus: Technology Partners
13:00 – 13:30
Sylvia Poppe, Business Development Manager EMEA
Malte Schimmer, Technology Partner Manager
Partner quiz
Take part in our quiz to learn more about ePages and its partner ecosystem. Maybe you will be the lucky winner at the end and go home with a prize?
13:30 – 13:50
Lynn Regenberg,
Partnerships Manager
How Shore empowers SME’s – From online booking to complete digital solution
Shore offers the complete digital solution for SMEs. From online scheduling, CRM & tools for successful and efficient marketing to a fully integrated iPad POS solution.
What does a complete digital solution for retail and service businesses look like and why does it matter? We will introduce use cases from different verticals and show how to access it all in ePages Now.
About Shore
Shore – the complete digital solution for every service and retail business.
13:50 – 14:10
Dhanush Paul,
Head of Business Development
The game-changing impact of brand & competitor monitoring for SMBs- #1 Up- and Cross sell solution
Products that drive customer engagement and success are the most valuable Up- and Cross sells you can offer. Learn how to cleverly integrate the award winning brand & competitor monitoring tool, marketingRadar, with your services like ePages shops in order to boost customer awareness, generate activity to your control panel and drive new sales opportunities to additional Digital Marketing products.
About rankingCoach
rankingCoach is a DIY digital marketing suite that enables SMBs to be successful online – even without a large marketing budget or expertise in digital marketing. rankingCoach offers a variety of resellable marketing solutions covering SEO, listings, brand monitoring, Google Ads, and social media marketing. rankingCoach is now available in 32 countries and 14 languages. Founded in 2014 by Daniel Wette, Marius Gerdan, and Thomas Meierkord, the company’s headquarters are in Cologne, Germany with multiple locations across Europe. rankingCoach’s award-winning software solutions are integrated into the services of numerous well-known web hosting providers, CMS’, telecommunication providers, as well as MarTech companies. Learn more about the company at www.rankingcoach.com.
14:10 – 14:30
Tetiana Popova,
LL.M., Legal Consultant
Legal risks for German retailers – Recent developments
One of the biggest concerns of German online retailers is the risk of warning letters aka Abmahnungen. The legal situation is complex and dynamic, so are the reasons for warning letters. Which issues are currently particularly risky and what can online retailers do to protect themselves?
About Trusted Shops
Trusted Shops provides security and ensures orientation and transparency – so that we can also rely on making the best possible decisions in the digital world.
14:30 – 14:40
Break
14:40 – 15:00
Ed Moore,
Head of EMEA Saas Platforms
Rethinking the customer journey and the payment experience
During this session we’ll discuss shifts in customer behavior online and how Stripe can help your customers and merchants unlock new revenue opportunities, deliver seamless omnichannel experiences, expand geographic reach, and increase customer value with embedded payments and financial services.
About Stripe
15:00 – 15:20
Jakub Macheta, Market Intelligence Lead
Alexa Girardi, Large Customer Sales Account Manager
Pavel Pimshin, Strategic Partner Development Manager
Europe State of Retail ‘22
At Google, we’re working on more ways to bridge the connection between retailers and consumers, so that retailers can build direct and lasting relationships with their customers. The presentation is meant to provide an overview of the key trends from a consumer, industry and client perspective going into 2022 and how Google is partnering with ePages to support merchants online.
About Google
Google is an international technology company that specializes in Internet-related services and products, which include online advertising technologies, a search engine, cloud computing, software, and hardware.
15:20 – 15:30
Break
15:30 – 15:50
Patricia Ncube, Customer Support
Carolin Wagner, Marketing & Management Assistance
Multichannel in the cloud – DreamRobot as a time saver for retailers
DreamRobot has made it its goal to make the daily work of online retailers easier. The merchandise management in the cloud relies in particular on intelligent automation and numerous interfaces. In our presentation, you can find out which common goals DreamRobot and ePages will pursue in the future.
About DreamRobot
DreamRobot is a merchandise management system in the cloud for multichannel e-commerce. DreamRobot connects all steps of ecommerce in one software and automates the daily processes. Through intelligent networking of the interfaces to e-commerce service providers and sales platforms with DreamRobot, traders save much time and avoid errors that otherwise occur through manual processes. The large selection of already integrated functions, APPs and interfaces to marketplaces, shop systems, shipping service providers, tax and financial tools and many more enables retailers to choose an individual and optimal sales strategy that is precisely tailored to their products and customer groups. Whether purchasing, order processing, payment and inventory reconciliation or shipping – with DreamRobot these trade processes are simple, automated and time-saving.
15:50 – 16:10
Jens Lukas,
CEO
Pushing merchants’ conversions with fully automated, AI-based dynamic retargeting for SMBs
In this talk we will show the advantages and effects of dynamic retargeting for online store owners. Using the releva.nz plugin, they are able to leverage dynamic retargeting as an advanced advertising technology without any programming skills and regardless of the size of their business. We will introduce the core features and functionality of our plugin, focusing on the fully automated delivery of personalized banner ads using AI. We will close with an overview of what releva.nz has already achieved for our customers and how one of our clients was able to significantly increase their conversions using our technology.
About releva.nz
The releva.nz plugin enables dynamic retargeting, fully automated and directly from online shops – for merchants and store owners of any size. What used to be reserved exclusively for a few companies with considerable ad budgets, is now made available across the board and together with a rapidly growing community.
The best ideas are always those that solve a practical problem for a large number of people. That’s exactly what Jens Lukas, one of our founders, thought when he was in the boardroom with just another medium-sized online entrepreneur and had to explain once again that the enormous effort required to create and optimize a retargeting campaign was out of proportion to the client’s budget.
This need gave rise to the foundation of the releva GmbH in 2015. Since then, the Berlin-based tech startup worked relentlessly on a solution that does not require any programming knowledge for the customers and is easy to use. To date, the releva.nz plugin has delivered 390 million ads and generated a shopping cart volume of more than 62 million Euros.
16:10 – 16:15
Wilfried Beeck,
CEO
Closing
Agenda to be announced
Registrations are closed
Do you have questions? Contact our Event Manager Marjolaine Richy via mrichy@epages.com and/or +49 40 350188-261.
Do you have questions? Contact our Event Manager Marjolaine Richy via mrichy@epages.com and/or +49 40 350188-261.
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