Service & Support

We’re here to help

Our amazing customer support is the #1 reason for our merchants to choose and stick with their ePages product. Our support team knows all about the entrepreneurial journey and its challenges, and we’re here to help you every step of the way.

We offer a range of support options guiding you every step on the way whenever you need it!

If you have subscribed to your ePages product via a reseller/provider, please contact them for personal support.

Overview support options

Phone

If you’d like to talk to us in person, you can call us at:

+49 40 350188-0

Email

You can simply send us an email. Our support staff will get back with you as soon as possible.

service@epages.com

ePages Copilot

Our AI-powered assistant uses content from the Help Center to guide you through common shop-related questions and is available 24/7 right in your cockpit.

Help Center

In our Help Center, you’ll find everything you need to manage your account and grow your business. Discover practical guides and tips to help you get the most out of your ePages software.

If you are using our classic online shop solution and would like to learn more about ePages Now?
Open Now Help Center

Professional design service

You don’t have time to set up your website, or don’t know where to start when it comes to designing?

We’ve got you covered! Simply book our personal design service, and let our design experts create your online presence for you.